The most important principle for creating and developing an innovative team is to have a skillful team with different backgrounds; it is also vital to find self-motivated and initiative-taking people. Finally, the third attribute that I want is a collaborative attitude. The teams are critical in entrepreneurial organizations and start-ups…

What is Customer Interaction? A customer interaction refers to customers’ communication with a business or brand. This interaction is considered a chance or opportunity to connect with the customers. But customer interaction is not limited to one-time sales. Instead, it is a long-term relationship between a business and customers. …

Innovation and invention are two concepts that mix into each other in the mind of the business people when they start discussing implementing innovation into the organization. …

Brainstorming isn’t something about giving answers; instead, it focuses on gathering questions. Brainstorming leaves some questions like how people can learn from their own experiences rather than focus on others’ practices. Should we work on grassroots efforts in an organization or implement policies from the top management? The fresh questions which participants or employees ask to bring up a whole chapter of questions and ideas. Recasting your problems helps in adopting creative thinking. This approach can help you in any way; either you’re sitting alone pondering over something, or you’re discussing problems in a group.

A business idea comes up in three ways that are not stringent, and these ways are quite natural. First of all, an idea pops into the mind spontaneously when you’re performing an activity or busy in your daily schedule. An internal stimulus of a person triggers the spontaneous idea, and…

As it is evident in recent years, the Communications service providers (CSPs, telco operators) start to lose their technological leading perception and begin to convert to a utility provider in customers’ perception. They haven’t filled the customers’ changing technological needs rather than providing internet bandwidth, limited applications, and solutions to…

Walmart was and is still able to create an effective physical channel to the classic shopping experience with low prices, convenience, consumer rights with easy return policies, and positive & empowering stuff. They have created their competitive advantage, especially in the early years of their journey with creating a low-cost…

Disney, from the foundation to the early 2000s, kept its core values and strategy for its business. Their diversification of business was always around their core, which can be defined as entertainment for all family (including kids to grown kids). …

Frameworks are essential to ensure all necessary actions and steps are taken into consideration while managing a process or program. Similarly, innovation frameworks such as the Pentathlon Framework provide the foundation for innovation management. It is also a great tool to align people with diverse backgrounds and experiences to more…